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What our Customers are Saying

Being fairly time poor, I have entrusted the PFS team to handle our container exports, they look after all aspects of our on-going shipment’s, door to door whilst keeping me updated throughout the entire process. The PFS online portal is simple to use, it gives me the ability to check the status of each shipment at any time. Justin & Mika’s communication is always fast and efficient, I’m pleased and will certainly recommend the PFS team!

BuildTuff

I have been working with Justin and the team at Personalised Freight Solutions on a regular basis for about 18months now. The team have supported us in delivering equipment both interstate and globally. PFS have been excellent in providing seamless on-time delivery of our equipment to each of our customers. The team are extremely friendly and are always willing to help. Many thanks for all your continued support to date guys.

CDEnviro

I have been working with Rebecca and the team at PFS for over 5 years. Our business relies on their services to ensure the smooth delivery of our machines and parts to our customers. I would recommend these guys to anyone who needs a freight forwarder who knows what they are doing, will provide complete transparency and just needs a no fuss service.

Tricon Mining Equipment

I have had dealings with PFS for over 6 months now and upon recently joining Tega Industries Australia with very limited importing knowledge have found them to be a great asset to my day to day workings within the business. 

They have been more than happy to assist me with any queries I have and especially being based in WA with a number of imports in the Eastern States have been invaluable in ensuring our imports are off the docks and sent to our clients in the minimal amount of tine with no problems. 

Justin has been very approachable and nothing is too much of a problem, he is more than happy to assist me with any query I have about our imports and more importantly is pro-active in advising me of the status of our shipments and of any potential problems. 

I would recommend PFS to any business that deals with importing.

Tega Industries Australia

PFS have now helped import a number of shipments for us from China and it’s been great working with them. Amanda and Rebecca are prompt and straight down the line to deal with, and highly recommended!!

Luxe.it.Fwd

First time using a freight forwarder and was a breeze, the team were so helpful and fast communication back and forth and found the best solution for my needs. Will be using next time. Thank you!

Bam Loves Boo

What an awesome experience! the team at PFS made our first ever importation logistics a simple and seamless process! 🚢🚚

Everything was taken care of from port to port. clearance, taxes, customs etc! Even collecting the goods from the holding warehouse was a breeze! 📦

We can’t thank Mika, Mandy and the team enough and can’t wait to enlist their services in the near future for our logistic needs! 👍

5 stars!! ⭐⭐⭐⭐⭐

Tacpac

Hi Rebecca, just wanted to say a big thank you for ensuring that everything went so smoothly with the sea freight order.

It was a pleasing and refreshing change to work with you and your organisation.

Of particular note to me was the excellent communication and information throughout the transition of bringing the stock into Australia. The whole thing went off quite smoothly from what I saw (except for the customs hold).

The organisational competence you demonstrated was of a high calibre compared to the hassles I continually seemed to experience with my previous freight forwarding companies.

I look forward to working with you again on my next sea freight order

Peter Lewis, Real Estate Flags and Banners

Real Estate Flags and Banners

Import and Export Globally

The service we receive from Rebecca and her team at Personalised Freight solutions is beyond extraordinary. They are there whenever you need them and always have the answer to your needs. I would recommend Rebecca for all your freight solutions small or large internationally. Thank you so much for your dedication and great work.

Rochelle Bridges, Owner Lonvitalite

Lonvitalite

Import and Exporting Globally

We were spending thousands on freight through another provider and had continuous issues with customs. Rebecca and her team at Personalised Freight Solutions have been brilliant. Not only have they saved us money on shipping but they have expedited the process of clearing our goods through customs. I won’t use anyone else now for my freight.

Jacine Greenwood, CEO Roccoco Cosmetics

Roccoco Cosmetics

Christine and Rebecca don’t provide good customer service, they provide Amazing Incredible Service! They are continually going above and beyond to make sure every aspect of the freight and clearance process is covered. They are not just my freight forwarders they are a part of my team.

 

Owner Sweet Themes

Sweet Themes