Your Partner In International Freight

International Freight Forwarder & Customs Clearance Agents

Personalised Freight Solutions is an international freight forwarding company, simplifying the movement of cargo globally. Our services include import and export, sea and air freight, border clearances and on ground trucking at both origin and destination.

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What our Customers are Saying

“Personalised Freight Solutions are our go to shipping agent for everything we do. We see Mika, Mandy and the PFS team as more than suppliers, but true partners to our business. If price, quality and service are important to you, then these are your guys.”


PFS have now helped import a number of shipments for us from China and it’s been great working with them. The PFS team are prompt and straight down the line to deal with, and highly recommended!!


First time using a freight forwarder and was a breeze, the team were so helpful and fast communication back and forth and found the best solution for my needs. Will be using next time. Thank you!

Bam Loves Boo

What an awesome experience! the team at PFS made our first ever importation logistics a simple and seamless process! 🚢🚚

Everything was taken care of from port to port. clearance, taxes, customs etc! Even collecting the goods from the holding warehouse was a breeze! 📦

We can’t thank Mika, Mandy and the team enough and can’t wait to enlist their services in the near future for our logistic needs! 👍

5 stars!! ⭐⭐⭐⭐⭐


Just wanted to say a big thank you for ensuring that everything went so smoothly with the sea freight order.

It was a pleasing and refreshing change to work with you and your organisation.

Of particular note to me was the excellent communication and information throughout the transition of bringing the stock into Australia. The whole thing went off quite smoothly from what I saw (except for the customs hold).

The organisational competence you demonstrated was of a high calibre compared to the hassles I continually seemed to experience with my previous freight forwarding companies.

I look forward to working with you again on my next sea freight order

Peter Lewis, Real Estate Flags and Banners

Import and Export Globally

Real Estate Flags and Banners

The service we receive from the team at Personalised Freight solutions is beyond extraordinary. They are there whenever you need them and always have the answer to your needs. I would recommend PFS for all your freight solutions small or large internationally. Thank you so much for your dedication and great work.

Import and Exporting Globally


We were spending thousands on freight through another provider and had continuous issues with customs. The team at Personalised Freight Solutions have been brilliant. Not only have they saved us money on shipping but they have expedited the process of clearing our goods through customs. I won’t use anyone else now for my freight.

Jacine Greenwood, CEO Roccoco Cosmetics

Roccoco Cosmetics

The PFS team don’t provide good customer service, they provide Amazing Incredible Service! They are continually going above and beyond to make sure every aspect of the freight and clearance process is covered. They are not just my freight forwarders they are a part of my team.

Owner Sweet Themes

Sweet Themes


Freight forwarding is a service of transporting goods from one location to another with individuals or companies - via large shipping vessels by sea or using planes by air for international transport worldwide.
A freight forwarder acts as the intermediary between an individual or company and the transportation company and federal government requirements. They specialise in managing the logistic process of goods travelling between destinations and use their industry knowledge to assist with efficiency on price, reliability and time to be delivered. From negotiating on your behalf, utilising their established networks of contacts, ensuring all correct documentation has been handled and completed in accordance to compliance and upto date, navigating free trade agreements, guiding with industry experience advice (we've answered our top 4 most asked questions for sea freight) and helping you to make the right choice for you - when it comes to choosing the right freight forwarding option for you.
Services provided by freight forwarders include: identifying researching and negotiating the right and best option for their client, the preparation of shipping and export documents, coordinating customs and border clearances, booking the shipment vessel or aircraft for the cargo to travel to the desired destination, providing access to more efficient transport opportunities through their worldwide networks and contacts, organising freight insurance through a third party and coordinates the logistics from end to end.
A freight forwarder is responsible for the transportation of goods between one location and another. The freight forwarder acts as an intermediary between the shipper and transportation services, liaising with various carriers to negotiate on price and decide on the most economical, reliable and fastest route.
The Personalised Freight Solutions team have a combined 20+ years experience within the freight forwarding industry, Our team members have worked within many aspects of the supply chain from large corporate international freight forwarders to smaller transport companies & container yards.
Personalised Freight Solutions works with a vast array of industries, assisting large corporations down to small home businesses with their import & export requirements. Some of the items we commonly deal with are: Promotional products, apparel, machinery, pottery, toys, fabrics, dry food, frozen foods, shoes, board games, personal effects, vehicles, boats, jetskis, gel blasters, trailer parts, caravans, camper trailers, wheels, tyres, signage, synthetic turf, camping equipment, leather handbags, furniture, fitness equipment, flooring & baby products.
We're a preferred freight forwarder for multinational companies in Australia and around the world with end-to-end capabilities and networks to transport your cargo efficiently. We have built our strong reputation on personalising and being flexible in our services, showing that we're reliable, consistent in our actions (we're there when you need us and before you realise you do) and by saying what we mean. Our team are industry leading and we're proud to cater a large range of services from the transport of your cargo to customs clearance / tariff classification to the coordination of pick-ups and deliveries

Personalised Freight Solutions is an international freight forwarding company, simplifying the movement of cargo globally. Our services include import and export, sea and air freight, border clearances, and on ground trucking at both origin and destination.
165-171 Broadwater Terrace, Suite 8
Redland Bay
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